Situated by the Malacca Straits – one of the oldest and most important shipping channel between the Indian Ocean and Pacific Ocean – lies Penang, a Malaysian state located on the northwest coast of Peninsular Malaysia. Rich in history and culture, Penang is growing its reputation as a key player in the market for shared services and outsourcing. Here we find the APAC spoke of our Global Business Services (GBS) organization, supporting all of Swarovski with state-of-the-art business services and expertise, allowing our business colleagues to focus on delighting customers with our brilliant products.