NURTURING AND DEVELOPING OUR 12,000 RETAIL EMPLOYEES
The retail academy takes our retail employees on a journey through sparkling learning opportunities and helps them explore potential for career profession at Swarovski.
the vision
Amaze and delight our customers and provide an exceptional learning and development journey for our retail teams.
the mission
Swarovski Retail Academy supports retail ambitions through a sparkling learning journey.
On-boarding program designed for all new retail staff as an introduction to the business.
Supports integrating into our store easily and quickly. It enables staff to engage with our customers from the very first day.
For Sales Consultants who wish to specialize in these subjects: Styling, Watches, Crystal Living, and Spirit. Additional training to assist with delivering training, help other stores, drive the business in their area of expertise, and to be a spokesperson.
Gain more in-depth knowledge, including retail updates, new information, seasonal trends, and customer service.
Career paths may lead to the Drive Management area to become an Assistant Store Manager or a Store Manager. The different levels of training include: Discover Management, Develop Management, and Advance Management.
